Last updated and effective date: September 17, 2026
This Privacy Policy describes how Worksport collects, uses, and shares your personal information when you visit or make a purchase from worksport.com ("Site"), or otherwise communicate with us through the Site, including through any chat or customer support features.
When you visit the Site, we collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. Subject to your cookie choices, we may also collect information about the individual web pages or products you view, what websites referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information.
When you contact us through the Site, including through any chat or customer support feature, we collect the information you choose to provide, such as your contact information, order details, and the contents of your messages and chat transcripts. When you submit information through a promotional popup or special-offer form, we also collect the information you choose to provide, such as your email address and optional phone number.
We use essential cookies that are necessary for the proper functioning of the Site. These cookies enable core features such as shopping cart functionality, secure checkout, user authentication, fraud prevention, and session management.
Without these cookies, certain services on the Site cannot be provided. These cookies do not require user consent because they are strictly necessary to provide the services you request.
Examples include:
We also use optional cookies, such as analytics and marketing cookies, to improve our services and provide personalized content. For visitors to our U.S. storefront, optional analytics and marketing tracking is enabled by default and can be turned off at any time through our Your Privacy Choices page.
Where required by applicable law, we honor Global Privacy Control (GPC) browser signals as an opt-out request for optional tracking.
Promotional popups and special-offer forms may be displayed during your visit to help you shop or receive promotions. When optional tracking is disabled, Klaviyo behavioral tracking is disabled, and we do not use Klaviyo to collect your browsing activity for analytics, advertising, profiling, or marketing attribution. In this tracking-disabled configuration, Klaviyo may place limited browser identifiers, but Worksport does not use them to track your browsing behavior while optional tracking is disabled.
If you voluntarily submit your contact information through a promotional form, we collect and use that information to provide the requested offer and for any additional marketing purposes disclosed on the form, regardless of your cookie choice. Turning optional tracking on or off is separate from choosing to submit a promotional form.
At or before collection, we provide notice that we collect categories of personal information including identifiers, internet or electronic network activity, commercial information, and order or support information to operate the Site, process transactions, prevent fraud, provide support, measure performance, and improve marketing.
We collect the following categories of personal information:
We collect some of this information through cookies, pixels, tags, log files, and similar technologies, as described in our Cookies and Similar Technologies section.
We retain these categories of personal information only as long as reasonably necessary for these purposes, including to comply with legal obligations, resolve disputes, and enforce our agreements.
You may opt out of optional analytics and advertising tracking by visiting our Your Privacy Choices page.
We use your Order Information to fulfill orders placed through the Site, including to process payment, arrange shipping, provide invoices and order confirmations, and provide customer service and support.
We also use Order Information, along with information you submit through promotional forms, as applicable, to:
We use Device Information to help us screen for potential risk and fraud and to improve and optimize the Site.
We also use information submitted through chat or customer support features to:
These functions may be supported by service providers and automated tools, including AI-enabled customer service tools. Please do not submit payment card numbers, Social Security numbers, or other sensitive personal information through chat.
We share your personal information with third parties to help us operate the Site and our business and use your information as described above.
For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information in the Shopify Privacy Policy.
We also use Google Analytics to understand how customers use the Site. You can read more about how Google uses your personal information in the Google Privacy Policy.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We also share personal information, including customer service and chat communications, with service providers that help us provide website hosting, payment processing, order fulfillment, analytics, advertising, fraud prevention, customer service, and chat functionality.
Depending on configuration and user privacy choices, we use third-party analytics and marketing partners, which may include:
The specific integrations active at a given time may change as we add, remove, or reconfigure partners.
We and our service providers may process personal information in the United States and other countries that may have data protection laws different from those where you live.
We use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can learn more about targeted advertising from the Network Advertising Initiative.
You can opt out of certain targeted advertising through:
Our use of analytics and advertising cookies and similar technologies may constitute the "sale" or "sharing" of personal information under certain U.S. state privacy laws. Where required by law, you can opt out through our Your Privacy Choices page, and we honor Global Privacy Control (GPC) signals as an opt-out request.
Depending on where you live, you may have rights to access, correct, or delete your personal information, and to opt out of certain uses or disclosures of your personal information, including targeted advertising and certain sale or sharing activities.
Residents of California, Colorado, Connecticut, and other U.S. states with applicable privacy laws may have additional rights, subject to legal exceptions, including rights to know, access, correct, delete, and opt out of targeted advertising and certain sale or sharing of personal information.
Subject to applicable law, you may request to access, correct, or delete personal information we hold about you.
To submit a privacy request, contact us at customerservice@worksport.com or write to Worksport USA Operations Corporation, 2500 North America Drive, West Seneca, NY 14224.
Please include enough information for us to verify your request (for example, your name, email, and order or account details).
Authorized agents may submit requests on behalf of eligible residents, subject to verification and proof of authorization.
You may opt out of optional analytics and advertising tracking by visiting our Your Privacy Choices page.
We honor Global Privacy Control (GPC) signals as an opt-out request for optional tracking where required by law.
Our use of analytics and advertising cookies and similar technologies may constitute selling or sharing under certain U.S. state privacy laws; where required by law, you may opt out through our Your Privacy Choices.
To exercise applicable privacy rights, contact us using the information below. Authorized agents may submit requests on behalf of California residents, subject to verification.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can delete it.
We retain personal information, including Order Information and customer service or chat communications, for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We use reasonable physical, technical, and administrative safeguards designed to protect personal information.
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
If you have questions about our privacy practices, want to file a complaint, or want to exercise applicable privacy rights, contact us at:
Email: customerservice@worksport.com
Address: Worksport USA Operations Corporation, 2500 North America Drive, West Seneca, NY 14224
