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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at customerservice@worksport.com.

AL3

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Soft Tonneau Covers

Tonneau Covers

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Frequently Asked Questions

Do you make hard tonneau covers?

What material are you using for panels on the AL3?

What is the weight of the AL3?

How thick are the panels for AL3?

How are the corner seals made for the AL3?

What type of extrusions are used on the AL3?

What hinges are use on the AL3?

What paint coating do you use on the AL3 panels?

What type of panel caps are use on the AL3?

What type of fasteners are used on the AL3?

What material do you use for the fin seals on the AL3?

What material is used for the brackets on the AL3?

What material do you use on the corner pad for the AL3?

What material do you use for gap seals on the AL3?

What type of material do you use for the Quick latch on your AL3?

What material do you use on the AL3 for the front retainer system?

What material is used for the retaining strap system on the AL3?

How far on the bed rail does the tonneau cover go?

Does the tonneau cover sit on the front foam pieces?

The double hinge seems to be elevated above the truck bed rail?

Will the tonneau cover dent in a hailstorm?

Will the tonneau cover coating delaminate or peel?

When driving at high speeds it seems the tonneau moves like it became flimsy and soft?

Does it stand up against the back window?

How much weight does the hard cover support?

Is the AL3 compatible with the 2024 Toyota Tundra with utility rails?

Will the Al3 cover allow me to use goosneck hitch in bed of truck?

When will your COR and SOLIS energy products launch?

Can the SOLIS charge my electric vehicle (EV) pick up truck?

Can I buy the SOLIS Solar Cover as a standalone product?

Can I buy the COR Battery System as a standalone product?

What is the difference between a watt (W) and a kilowatt-hour (kWh)?

What can I power with the COR Battery System?

How much power time will the COR provide when fully charged?

How long does it take to charge the COR from empty to fully charge?

Will the SOLIS cover be available for all pickup truck makes and models?

Is the COR and SOLIS system only available for electric vehicles?

Are the COR and SOLIS products developed by Worksport or Terravis Systems?

What is a SOLIS?

What is a COR?

What is the advantage of COR in comparison to other power stations?

Can the COR charge my electric vehicle (EV)?

How much will the SOLIS Solar Cover and COR Battery System cost?

How much will the COR Battery System cost?

Do you offer finance and how can I finance my purchase?

Can I get a tour of you facilities?

Install Instructions for the SC3, SC4?

Do I have to modify my truck to install the tonneau cover?

How long does it take to install the SC3 & SC4?

What equipment do I need to complete the SC3 installation?

How do I install a soft tonneau cover for a truck that has a drop in bed liner that extends over the bed rails?

I have a rail system on my truck bed. Will the tonneau cover still install?

How long to install AL3?

How do I sign up for newsletters and promotions?

What is your order process time?

How do I place an order for tonneau cover?

Do you charge sales tax on orders?

Can I track the shipping status of my order?

Can I change my shipping address after placing an order?

Can I pick up my order?

How can I cancel my order?

What methods of payment do you accept?

When is my card charged?

Do you accept returns?

Incorrect Order Size Assistance

Can I become a distributor of Worksport products?

Do you ship to PO Boxes or Military APO/FPO addresses?

How long is shipping time?

How can I track the status of my order?

If my order shows as delivered but I do not have it, what should I do?

Do you offer free shipping?

How much does shipping cost to return the product?

Do you offer international shipping?

What shipping carrier do you use for deliveries?

How long will it take to receive my truck cover order?

What should I do if my truck cover is damaged during shipping?

Are there any restrictions on shipping truck covers to certain locations?

Can I combine shipping for multiple truck cover orders?